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28-DAY CHALLENGE TRIAL MEMBERSHIP
CANCELLATION & POSTPONEMENT TERMS

The 28-Day Challenge / Trial service is provided by the private limited company The Physique Consultants Limited (‘TPC’), with its registered office in Dublin, Ireland at Unit G1, The Pottery, Bakers Point, Pottery Road, Dún Laoghaire, Co. Dublin, A96 TC59 and which can be reached at telephone number +353 (87) 202 40 89 or email address info@thephysiqueconsultants.com.

TPC is registered in the CRO under number 602672. TPC’s VAT number is IE 3467286IH.

TPC places great value on its relationships with its clients. For this reason, TPC considers it important to explain which terms and conditions apply to the use of the 28-Day Challenge / Trial service. By using the 28-Day Challenge / Trial service, you agree to these terms and conditions.

All sales are final and all policies below are non-negotiable. No exceptions.

TPC has already incurred administrative costs due to your reservation of a spot and reserved a TPC staff member’s time for your induction.

1. Refunds

1.1 TPC does not provide refunds for change of mind.

1.2 Once the participant has gone through an initial phone consultation and/or 28-day challenge induction and/or if at any time during the 28-day challenge, the participant cannot continue their participation in the 28-day challenge, the participant cancels their involvement or stops attending the 28-day challenge, TPC will not refund any of the participant’s challenge payments (past and/or scheduled/due) for the first 28 days of the program. All payments are processed as scheduled on the challenge participant’s initial phone consultation with a TPC staff member.

1.3. All challenge payments, whether processed in one instalment of €194, two separate instalments of €97 or three separate instalments (€20, €77 and €97) are non-refundable.

1.4 This is due to the program being a time-sensitive, high-demand program with an extremely limited number of participants and you have reserved one of the limited spots. TPC has reserved a TPC staff member’s paid time for your challenge induction and provided all the materials received (Inbody scan, nutrition plan, workout journal, etc.).

1.5 Any cancellation (including extenuating circumstances and/or medical) forfeits all payments (past and/or scheduled/due) for the first 28 days of the program to TPC.

1.6 There are no exceptions to our refund policy. There are no refunds or partial refunds for the inability to complete the initial paid 28-day challenge trial membership period for any reason.

2. EFT Payment Authorisation

2.1 If any direct debit payment fails, the participant authorises TPC to either:
(a) Add the outstanding sum to the next direct debit; and/or
(b) Make additional direct debits to recover the outstanding amount; and/or
(c) Make periodic charges or withdrawals from the participant’s account or any other credit/debit card on file.

2.2 Payment will be debited in the name of ‘TPC Training’.

3. Postponement Exemptions

We have complimentary membership freeze requests, with no extra charges whatsoever, due to:

(i) Medical leave; and
(ii) Travel (work/leisure).

You may submit a freeze request by emailing billing@thephysiqueconsultants.com with the subject line ‘Freeze Request’ to postpone your initial paid 28-day challenge trial membership period start date.

3.1 Medical Postponement Exemption

You may postpone your initial paid 28-day challenge trial membership period if you can no longer utilise the TPC services or facilities due to:

(i) Illness; and/or
(ii) Physical incapacity.

You must provide a medical certificate advising the exact nature of the illness or physical incapacity outlining specifically how this prevents you from utilising the TPC services and facilities.

3.2 Travel Postponement Exemption

Travel freezes require travel documentation/itinerary detailing the necessity of your travel freeze.